Last updated: Monday 15th March 2021. 

Accessing Rail Travel

The train operating company, Northern, is committed to making their services as accessible and easy to use as possible.

Wheelchairs and powered wheelchairs can be carried on trains operated by Northern. All trains have space for at least one wheelchair. For safety reasons Northern cannot take any mobility scooters on the trains unless they can be folded down before boarding and carried on like luggage.

The leaflet below explains what they do to assist older and disabled passengers who travel with them. You will also find all you need to know about how to book assistance for your journey on the Leeds-Settle-Carlisle line.

Northern: Making Rail Accessible – Helping older and disabled passengers

View Northern’s Policy’s and Procedure’s document for making rail travel accessible, here.


Book Assistance for Your Journey

To find out more, or to contact Northern about travel assistance for your journey, click here.

Alternatively, call Northern Trains to book passenger assistance on 0800 138 5560. Northern’s assistance team is available 24 hours a day, 364 days a year.

View Northern’s updated Step Free Access Map, to aid independent travel and journey planning, here.

You can also visit the Northern website to find out more about their Accessibility policy here.