Accessibility

The train operating company, Northern, is committed to making their services as accessible and easy to use as possible.

The leaflet below explains what they do to assist older and disabled passengers who travel with them. You will also find all you need to know about how to book assistance for your journey on the Leeds-Settle-Carlisle line.

Northern: Making Rail Accessible – Helping older and disabled passengers

View Northern’s Policy’s and Procedure’s document for making rail travel accessible, here.

To find out more or to contact Northern about travel assistance for your journey, click here.

Alternatively, call Northern to book passenger assistance on 0800 138 5560. Northern’s assistance team is available 24 hours a day, 364 days a year.

View Northern’s updated Step Free Access Map, to aid independent travel and journey planning, here.

You can also visit Northern’s website to find out more about their Accessibility policy.