Last updated: Tuesday 24th March 2020.
Key Worker Timetables Introduced Across Rail the Northern Trains Network…
From Tuesday 24th March 2020, a Key Worker timetable will operate on all services across the Northern Trains network. Both the Leeds-Settle-Appleby-Carlisle and the Leeds-Bentham-Lancaster/Morecambe/Heysham railways are affected by these amendments.
Key worker timetables will be in force until further notice.
On Sundays, no trains will operate along the Leeds-Bentham-Lancaster/Morecambe/Heysham rail line until further notice. Please check your journey times immediately before you travel. Rail replacement services may run on some of the services.
Revised National Timetable Services…
The Government are asking the public to avoid non-essential use of public transport where possible. From Tuesday, 24th March 2020, a temporary reduced timetable service will be introduced across all rail services in the United Kingdom.
Ticket Purchases & Refunds for Travel…
From Thursday 19th March, Northern Trains have suspended the selling of tickets on board all trains. Customers requiring a ticket can purchase these in advanced of their journey online, via the Northern Trains mobile app or at a station ticket office.
At time of writing, Settle and Appleby ticket offices remain open. Tickets for travel along the railway may be purchased from these stations. Some Northern Trains ticket offices have closed and those that are open may do so as the situation progresses in the coming days and weeks. We will update this page should the situation change further.
Ticket Vending Machines:
Leeds, Skipton, Appleby, Settle and Carlisle stations all have Ticket Vending Machines which sell tickets to all locations in the UK. Customers are encouraged to continue purchasing tickets, prior to travel, through these machines.
If your travel plans change…
Northern Trains have made changes to their refunds/amendments policy to allow customers to amend a ticket or apply for a refund.
If you have bought any tickets from a Northern ticket office, ticket machine, website or app:
- A full refund – with no admin fee – will be available to any customer who chooses not to travel
- Changes to the date of travel will be permitted – with no admin fee charged
Season Ticket holders can apply for a pro-rata refund for unused portions in-line with standard policy, with admin fees waived.
Customers who have bought tickets from other retailers should refer to the place of purchase for refund details.